Privacy Policy

Updated: May 29, 2025

Simplico ("Company", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.simplico.org (the "Site"), make a purchase, or otherwise interact with us. This policy is compliant with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of personal data:

Information You Provide:

When you make a purchase on the Site and/or create an account or opt into marketing or fill out a form, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (transactions are secure and encrypted, processed securely via third-party processors)

  • Account login credentials (if you register an account)

  • Phone number (may not be required and is used for shipping purposes only)

  • Your preferences in receiving marketing communications from us

  • Notes or messages you provide in form submissions

Automatically Collected Data:

When you visit the Site and/or make a purchase or create an account, we may automatically collect:

  • Transaction data (details about purchases and order history)

  • Time zone location settings

  • IP address

  • Browser type and version

  • Device and operating systems information

  • Pages visited and time spent

  • Date and time visited

  • How you use our Site, products, and services

  • Cookies and similar technologies (see Section 7: Cookies)

2. How We Use Your Information

We use your data to:

  • Process, fulfill, and deliver your orders.

  • Manage your account.

  • Communicate with you about your orders, inquiries, or complaints.

  • Improve our website and customer experience.

  • Send marketing emails (only with your consent).

  • Comply with legal obligations and system requirements.

3. Legal Basis for Processing (GDPR)

We collect and process your personal data based on the following legal grounds under the GDPR:

  • Consent – when you sign up for marketing, make a purchase, create an account, submit a form, etc.

  • Contract – when processing data to fulfill an order or service and provide customer service.

  • Legal Obligation – to comply with tax, fraud, accounting, or other legal obligations.

  • Legitimate Interests – to improve our services and website, prevent fraud, or send relevant offers (with consent).

4. Data Sharing

We may share your information with:

  • Payment processors - (e.g. to process your orders)

  • Website hosts and service providers - (e.g. to provide functionality and use of the Site and its products/services)

  • Shipping and logistics partners - (e.g. to fulfill and deliver your products, goods, and services)

  • IT and system administration services - (e.g. to maintain the functionality and resolve issues with the Site or its products/services)

  • Professional advisers - (e.g. to maintain operations of the Company)

  • Legal or regulatory authorities - (e.g. when required by law)

Third parties are GDPR-compliant and respect your data.

5. Data Retention

We retain your data only as long as necessary:

  • For the purposes set out in this policy.

  • To comply with legal, tax reporting, or accounting requirements.

6. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request erasure of your data.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us at www.simplico.org

7. Cookies and Similar Technologies

We use cookies to:

  • Improve website functionality.

  • Analyze website traffic and usage.

  • Personalize and enhance your browsing experience.

You can manage your cookie preferences via our cookie pop-up window upon visiting the Site or browser settings.

8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, destruction, or disclosure, including:

  • SSL encryption.

  • Secure hosting.

  • Access controls.

9. Individual Privacy

Purchases from our Site and/or the use of our Site is not intended for individuals under the age of 18 without consent of a legal guardian, and we do not knowingly collect data from them.

10. Changes to This Policy

We reserve the right to modify or replace this Policy at any time. We will provide notice of changes by posting the updated Policy on this page. Your continued use of the Site after any changes constitutes your acceptance of the new Policy.

11. Contact Us

If you have any questions about our privacy policy, please contact us at www.simplico.org